21+

Responsible Gaming at 1xbe

Play Smart. Stay in Control. Know Your Limits.

1xbe believes that gambling should always be entertainment — never a source of stress, financial strain, or harm. This page is for every Filipino player who wants to understand their rights, use our protective tools, and play responsibly on the 1xbe platform.

Important Reminder

1xbe is strictly for players aged 21 and above. If you or someone you know may have a gambling problem, support is available. Reach out to our support team at [email protected] at any time. You are never alone in this.

Your Responsible Gaming Toolkit

1xbe has built these tools directly into every account — no application needed. They're yours to use, anytime.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 1xbe account. Once the limit is reached, deposits are blocked until the period resets. Lowering a limit takes effect immediately; raising one requires a 48-hour cooling period to ensure it's a considered decision.

Loss Limits

Define the maximum amount you're comfortable losing in a set period. When that amount is reached, the 1xbe platform will automatically restrict further play for the remainder of the period. This tool is especially useful for players who want to guard against chasing losses.

Session Time Reminders

Choose to receive on-screen reminders after you've been playing for a set amount of time — 30 minutes, 1 hour, or a custom duration. These gentle prompts appear so you can step back, reassess, and decide consciously whether to continue or log out of 1xbe.

Cool-Off Period

Need a short break? Activate a cool-off on your 1xbe account for 24 hours, 7 days, or 30 days. During this period, you cannot log in, deposit, or place bets. The cool-off cannot be cancelled once started — it gives your decision to pause the weight it deserves.

Self-Exclusion

If you need a longer break or believe your gambling has become a problem, self-exclusion closes your 1xbe account and blocks re-registration for a minimum of six (6) months. It's a serious tool for serious situations — and 1xbe will action it within 24 hours of your request, no questions asked.

Reality Check

Enable a reality check to receive a summary of your session — how long you've been playing, how much you've bet, and your net result for the session — at regular intervals. Clear data, displayed simply, so you always know exactly where you stand at 1xbe.

The 21+ Rule — Non-Negotiable at 1xbe

The Philippines' PAGCOR regulations set the minimum gambling age at 21 years. 1xbe enforces this strictly — not just because it's the law, but because we genuinely believe that protecting younger Filipinos from gambling harm is the right thing to do.

Every account created at 1xbe is subject to age verification as part of the KYC (Know Your Customer) process. Valid government-issued ID showing date of birth is required before withdrawals are processed. Any account found to belong to a player under 21 will be closed immediately, with any balance forfeited and the matter escalated to the appropriate authorities where required.

If you are a parent or guardian and suspect that a minor in your household has accessed the 1xbe platform, please contact our support team immediately at [email protected]. We will act swiftly.

Under 21? This platform is not for you.

Gambling can be habit-forming. Protecting young Filipinos is a shared responsibility — ours and yours. Please do not attempt to register if you are below the legal age of 21.

How to Request a Responsible Gaming Tool

Log In to Your 1xbe Account

Access your account settings from the top-right menu after signing in to 1xbe. All responsible gaming tools are found under the "Responsible Gaming" section of your account dashboard.

Select the Tool You Need

Choose from deposit limits, loss limits, session reminders, cool-off period, self-exclusion, or reality check. Each tool has a simple toggle or configuration screen with clear instructions.

Confirm Your Settings

Changes that restrict your activity (lowering limits, starting a cool-off, initiating self-exclusion) take effect immediately. You will receive an SMS or email confirmation from 1xbe.

Contact Support for Self-Exclusion

Self-exclusion can also be requested directly by emailing [email protected] with the subject line "Self-Exclusion Request". Our team will process it within 24 hours and confirm closure via your registered contact details.

Am I Gambling Responsibly?

Most Filipino players who use 1xbe play for entertainment, set a budget, and stick to it. But gambling can become problematic for some people — and it can happen gradually, without you noticing the signs at first.

Ask yourself the questions below honestly. If you answer "yes" to three or more, it may be worth taking a break and talking to someone you trust — or using one of the 1xbe responsible gaming tools on this page.

You Are Not Alone
  • Problem gambling affects an estimated 1–3% of the adult population.
  • It is a recognised condition, not a character flaw or weakness.
  • Recovery is possible and support is available in the Philippines.
  • 1xbe's support team is trained to assist players who need help — reach out at [email protected].
Self-Assessment Questions

1.Have you ever bet more than you could afford to lose?

2.Have you needed to gamble with larger amounts of money to get the same level of excitement?

3.Have you tried to cut back on gambling but found it difficult?

4.Have you felt restless or irritable when trying to reduce or stop gambling?

5.Have you gambled to escape problems, stress, or difficult emotions?

6.After losing money, have you returned the next day to try to win it back?

7.Have you lied to family members or friends about how much time or money you spend gambling?

8.Has gambling ever caused problems in your relationships, work, or finances?

Tips for Safe, Enjoyable Play at 1xbe

Playing at 1xbe should feel good. Here are habits that experienced, responsible Filipino players use to keep gambling fun and under control:

Set a Budget Before You Start

Decide how much you're comfortable spending before you open the app. Treat it like an entertainment budget — once it's gone, the session is over.

Never Chase Losses

Trying to win back what you've lost is one of the clearest signs of a gambling problem developing. Accept losses as the cost of entertainment, not a debt to be recovered.

Take Regular Breaks

Step away from the screen regularly. Long, uninterrupted sessions blur your judgement. Use 1xbe's session reminder tool to get a nudge when it's time to pause.

Don't Play Impaired

Avoid gambling when you're under the influence of alcohol, tired, or emotionally stressed. Impaired decision-making leads to bigger bets and worse outcomes.

Keep It Social, Not Solitary

If you find yourself hiding your gambling from family or friends in Manila or Cebu, that's a signal worth paying attention to. Open conversations about gambling habits are healthy.

Track Your Play

Use the 1xbe account history to review your deposits, bets, and results at the end of each month. If the numbers surprise you, that's important information.

Regulatory Framework in the Philippines

Online gambling in the Philippines is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR), a government agency under the Office of the President. PAGCOR sets licensing requirements, responsible gaming standards, and player protection obligations for operators serving Filipino players.

1xbe operates in alignment with PAGCOR's responsible gaming framework, which includes mandatory age verification (21+), promotion of responsible gaming tools, and cooperation with the PAGCOR Responsible Gaming Programme.

Philippine Responsible Gaming Resources

PAGCOR operates a Responsible Gaming Programme that provides resources for Filipino players and their families. For information on responsible gaming standards in the Philippines, players are encouraged to familiarise themselves with PAGCOR's published responsible gaming guidelines.

Note: 1xbe does not include external links in its platform. For PAGCOR resources, search "PAGCOR Responsible Gaming" directly in your browser.

Need Help? Contact 1xbe

Our support team is trained to assist players experiencing gambling difficulties. Contact us for help activating self-exclusion or accessing responsible gaming tools.

Email: [email protected]
Hours: Daily, 8:00 AM – 11:00 PM PHT

✅ Play Smart. Play Safe. Play at 1xbe.

Responsible gaming tools are built into every 1xbe account — free, always accessible, and here for you whenever you need them.

Access My 1xbe Account Read Our FAQ

1xbe is for players aged 21 and above only. Gambling can be addictive. Please play responsibly.